DMRC wins contract to operate and maintain Mumbai Metro Line 3 for 10 years

New Delhi, India (Metro Rail Today): The Delhi Metro Rail Corporation Limited (DMRC) emerged as the lowest bidder (L1) in the race to operate and maintain the 33.5-km long underground Line 3 of Mumbai Metro, making it the winning offer.

The line 3 will cover 27 stations from Cuffe Parade to Aarey Colony, connecting South Mumbai with the city’s western suburbs. DMRC outbid Keolis, a public transport operator from France.

The scope of work will primarily include rail operations and safety management, revenue collection, management of ticket sales, maintenance of Metro assets, minor civil repairs of stations and buildings. The validity of the contract will be for 10 years.

The work of scope also includes, Metro Rail Operation & Safety Management, Revenue Collection including management of Ticket sales, Maintenance of Metro Assets, Minor Civil repairs of stations and buildings, Hiring, Training and timely organizing competency of all staff, Marketing and sales assistance.

Management of contracts including Training and timely organizing competency of their staff, which shall be awarded by the employer, including Housekeeping, Security (Guards for watch and ward), Call Center, Horticulture, Parking, etc.

Delhi Metro, with its experience of operating and maintaining the largest Metro system in the Indian subcontinent in the National Capital Region (NCR), should be able to cope with the task because Mumbai confronts similar urban challenges as Delhi.

Mumbai Metro Line 3, a project worth over Rs 33,000 crore, is currently under construction, and is expected to become operational in parts from the end of 2023.

Delhi Metro is gradually expanding its footprint in the consulting business across the world. In India, it is involved in the construction of the Mumbai and Patna Metros besides being the consultant for various other Metros. Internationally, in Dhaka, DMRC is currently working as a general consultant, the DMRC statement said.

Delhi Metro's bids are under process for Metro projects in Tel Aviv (Israel), Alexandria (Egypt), Bahrain, Mauritius and Ho Chi Minh City (Vietnam).